The service includes preparing a framework to identify critical and leadership roles in the entity. The aim is to develop effective succession plans, ensuring business continuity and efficiency when people with important positions leave.

SSP engages with the stakeholders to clearly understand the entity’s vision and mission. Following this, it conducts a position classification review at the senior manager level and at the first and second levels to identify the key roles within the entity, considering its size. Based on this review, SSP prepares a smooth succession planning framework and approves it.