The service involves writing and reviewing job descriptions based on each position and the skills and qualifications required for it. This is in accordance with the department's responsibilities and duties and best practices for similar positions. Then, it provides recommendations accordingly.

SSP assesses the department’s duties, responsibilities, and selected roles. Next, SSP team consults with the department manager to understand the job objectives for each role and drafts a job description based on the job requirements and department goals. Finally, the department manager reviews the job description and approves it.​