Terms & Conditions

1. Introduction

Welcome to the Saudia Services Platform. This document serves as a legally binding agreement between you and the platform, outlining the rules and conditions governing your use of the Saudia Services Platform and its services. By using the platform, you agree to all the terms and conditions stated herein.

2. Definitions

2.1. “Platform”:

Refers to the Saudia Services Platform and the electronic services provided through its website or mobile application.

2.2. “Services”:

All digital solutions and services offered by the platform, including administrative process automation, human resource management, legal consulting, and financial services.

2.3. “Points”:

A virtual currency within the platform that allows users to purchase services.

2.4. “User”:

Any individual or entity utilizing the platform to access its services.

3. Use of the Platform

3.1. Eligibility:

  • Users must be 18 years of age or older.

  • Use of the platform must comply with the applicable laws of the Kingdom of Saudi Arabia.

3.2. Account Creation:

  • Accurate information must be provided when creating an account, including username, email address, and phone number.

  • Users are responsible for safeguarding their login credentials.

3.3. Permitted Use:

  • The platform may not be used for unlawful purposes, including but not limited to:

    • Attempting to breach platform systems.

    • Uploading content containing viruses or malicious software.

    • Using services to spread false or misleading information.

3.4. Right to Suspend Accounts:

The platform reserves the right to suspend or terminate accounts that violate the terms or are used in ways harmful to the platform or other users.

4. Provided Services

4.1. Service Description:

  • Automation of business and administrative processes.

  • Integration with governmental systems.

  • Legal and consulting solutions.

  • Human resource and financial management.

4.2. Service Continuity:

  • The platform endeavors to provide uninterrupted services but is not liable for disruptions caused by:

    • Maintenance activities.

    • Circumstances beyond the platform’s control (e.g., natural disasters or cyberattacks).

4.3. Service Development:

The platform reserves the right to modify, improve, or introduce new services to enhance the user experience.

5. Payment and Points Policy

5.1. Payment Methods:

  • Payments can be made using available methods such as Visa, MasterCard, Mada, and Apple Pay.

  • Prices displayed do not include taxes, which are added at the time of payment.

5.2. Points Policy:

  • Purchased points are non-refundable in cash.

  • Points can only be used within their specified validity period.

  • The platform reserves the right to adjust point pricing or usage policies with prior notice.

6. Limitation of Liability

6.1. Disclaimer:

  • The platform is not responsible for:

    • Any direct or indirect damages resulting from the use of its services.

    • Disruptions outside its control, such as internet outages or cyberattacks.

6.2. User Responsibility:

  • Users are responsible for ensuring the accuracy of the information they provide.

  • Any unauthorized or improper use of their account is their sole responsibility.

7. Intellectual Property Rights

  • All content, including text, logos, and software, is the property of the platform.

  • Reuse, modification, or distribution of content without prior written permission is prohibited.

8. Termination of Service

8.1. User-Initiated Termination:

Users may request account closure at any time by contacting support.

8.2. Platform-Initiated Termination:

The platform reserves the right to suspend or terminate accounts for terms violations or suspected misuse.

9. Governing Laws

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be resolved in the competent courts of Saudi Arabia.

10. Amendments to Terms

  • The platform reserves the right to modify these terms at any time.

  • Users will be notified of significant changes within a reasonable timeframe before they take effect.

11. Contact Us

  • Email: info@saudia.services

  • Phone: 05.3857.3070

By using the Saudia Services Platform, you acknowledge and agree to these terms and conditions. We thank you for choosing our services and look forward to providing you with an exceptional experience.