Privacy Policy

Introduction

Welcome to the Saudia Services Platform. We are committed to safeguarding your privacy and ensuring that your data is handled securely and transparently. This policy outlines how we collect, use, and protect your personal data in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia.

1. Information We Collect

We collect necessary information to efficiently provide our services. This includes:

1.1. Personal Information:

• Full Name
• Email Address
• Phone Number
• Identification Details – such as National ID or Residency Number
• Information within your account profile

1.2. Account Information:

• Login Credentials – Username and Password
• Activities associated with your account usage

1.3. Technical Information:

• IP Address
• Device Type and Operating System
• Browser Data

1.4. Usage Information:

• Services you use
• Interactions within the platform

2. How We Use Your Data

2.1. Service Provision:

• Ensuring the platform operates smoothly and delivering the requested services

2.2. Experience Improvement:

• Analyzing usage patterns to enhance performance and user experience

2.3. Communication:

• Sending notifications about your account or services
• Responding to inquiries and providing support

2.4. Legal Compliance:

• Ensuring adherence to legal and regulatory requirements

3. Data Sharing

3.1. Parties We Share Your Data With:

• Service Providers: To facilitate platform operations, such as payment processing or cloud storage
• Legal Authorities: When necessary to comply with judicial orders

3.2. Our Commitments:

• We do not sell or rent your data to any third party
• We ensure that our partners adhere to stringent security and privacy standards

4. Data Security

4.1. Technical Measures:

• Employing advanced data encryption technologies
• Two-Factor Authentication (2FA) for secure account access

4.2. Continuous Monitoring:

• Systems in place to detect and prevent unauthorized access

4.3. Backup Procedures:

• Regular data backups to ensure data integrity

5. User Rights

5.1. Access to Data:

• You may request access to the data we hold about you

5.2. Data Modification:

• Correct or update your information to ensure accuracy

5.3. Data Deletion:

• Request the deletion of your data unless legal retention is required

6. Cookies

6.1. Why We Use Cookies:

• To enhance performance and personalize the user experience

6.2. Your Choices:

• You can disable cookies through your browser settings; however, this may affect your experience on the platform

7. Privacy Policy Updates

We reserve the right to amend this policy in response to legal or technological changes. You will be notified of any significant updates before they take effect.

8. Contact Us

• Email: info@saudia.services


• Phone: 05.3857.3070

9. Governing Laws

This policy is governed by the laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law and E-Commerce Regulations.

By using the Saudia Services Platform, you agree to the terms of this policy. We are dedicated to protecting your data and providing secure, reliable services.